Privacy Policy

Last Updated: January 2026

At Van Kirk & Sons Pools & Spas, we are committed to maintaining the trust and confidence of our visitors and customers. We want you to understand how we collect, use, and protect information about you. This Privacy Policy explains our online information practices and the choices you can make about the way your information is collected and used.

1. Information We Collect

We collect information to provide better services to all our users. This includes information you provide to us directly and information we collect automatically.

Personal Information You Provide

On certain pages of our website (vankirkpools.com), you may order products, make requests, or register to receive materials. The types of personal information collected at these pages may include:

  • Full Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Credit/Debit Card Information (processed securely for transactions)

Information About Others

If you submit information about other people (for example, ordering a gift online and sending it directly to a recipient), we will collect the recipient’s:

  • Name
  • Address
  • Phone Number

Non-Personal and Aggregate Information

We may collect non-identifying and aggregate information to better design our website and to share with advertisers. This includes data such as which pages are visited most often or general demographic data. This information does not identify you personally.

2. How We Use Your Information

We use the information you provide in the following ways:

  • Order Fulfillment: We use the information you provide about yourself (or a third-party recipient) when placing an order only to complete that order, ship the product, and confirm delivery.
  • Communication: We use return email addresses to answer the emails we receive. These addresses are not used for any other purpose and are not shared with outside parties.
  • Website Improvement: We use non-identifying and aggregate information to analyze trends and improve the design and functionality of our website.
  • Marketing (Opt-In Only): We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We do not share your information with outside parties except in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers (such as shipping companies or payment processors) strictly to the extent necessary to complete your order.
  • Legal Compliance: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or legal process served on us.

4. Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. How You Can Access or Correct Your Information

You can request a correction of factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

6. Contact Us

If you have other questions or concerns about these privacy policies, please contact us using the details below:

Van Kirk & Sons Pools & Spas Address: 3144 SW 13th Drive, Deerfield Beach, FL 33442 Phone: (888) 743-2089 Email: receptionist@vankirkpools.com

Cookie Policy

To improve your experience on vankirkpools.com, we use “cookies.” Cookies are small text files that we place in your computer’s browser to store your preferences.

How We Use Cookies

  • Site Functionality: We use cookies to help certain sections of our website work correctly, such as keeping track of items in a shopping cart or remembering your preferences between visits.
  • Analytics and Performance: We use cookies to collect non-identifying and aggregate information (as described in our Privacy Policy) to understand how visitors use our site. This helps us see which pages are most popular and improve our website design.

Your Choices Cookies do not tell us your email address or other personally identifiable information unless you choose to provide this information to us (for example, by registering at our site).

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that if you disable cookies, some features of our website may not function properly.

SMS Terms and Conditions:

By opting in to receive SMS messages from Van Kirk & Sons Pools & Spas, you agree to receive text messages regarding appointment reminders, project updates, customer service communications, promotional offers, and other important information related to our services. Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You can opt out at any time by replying STOP. For assistance, reply HELP.

Opt-In

Consent is obtained before any SMS messages are sent. After subscribing, you will receive the following confirmation message:

You have successfully subscribed to text messages from Van Kirk & Sons Pools & Spas. Message frequency may vary. Message and data rates may apply. Reply HELP for assistance or STOP to unsubscribe.

Opt-Out

You may unsubscribe from SMS communications at any time by replying STOP. You will receive the following confirmation message:

You have been unsubscribed from Van Kirk & Sons Pools & Spas text messages and will receive no further SMS communications from this number. Reply START to resubscribe at any time.

Help

If you reply HELP, you will receive the following response:

For additional information or assistance, please contact Van Kirk & Sons Pools & Spas at 954-753-3333 or visit our website. To stop receiving text messages, reply STOP.

Privacy

Van Kirk & Sons Pools & Spas respects your privacy. Your information is used solely for the purposes described above and will not be sold or shared with third parties for marketing purposes. For more information, please review our Privacy Policy available on our website.